COVID-19 Procedure Update

Dear Patients,

We are a highly regulated profession, and we are following official guidelines.  Our new office procedures can be found below.  Thank you for your support.

PROTOCOL FOR APPOINTMENTS

Some general things to keep in mind:

We must do our part to open responsibly. This means that until COVID-19 is well under control, we will be significantly reducing the number of people that are in our office at any one time. Please be patient, understanding, and as flexible as possible during this time period.

REQUIRED SCREENING BEFORE ENTERING OUR OFFICE

In accordance with CDC recommendations, we are screening patients before they enter our office, and setting up what medical and dental offices are calling “virtual waiting rooms” until we are directed otherwise. Sorry for the inconvenience, but we are following guidelines! To help maximize social distancing, we are asking that only the patient enter the office- siblings and parents should stay in the car. 

Anyone entering the office must be wearing a facemask, including the patient. 

Please arrive 5 minutes early and send the patient to our front door where we will have a team member conducting screenings.  If she has stepped away, please call the office and let us know you have arrived.

SCREENING QUESTIONS:

Has the patient, their family, or anyone you or the patient has been in close contact with, been diagnosed with COVID-19?

Does the patient have a fever, a cough, shortness of breath, or trouble breathing?

We will then check the patient’s temperature with temporal (forehead), ear or infrared thermometer.

If the answer is “yes” to any of the above or your temperature is above 100.4 degrees, we will have to reschedule your appointment to several weeks out. If you know you are having any symptoms, please stay home and reschedule your appointment!

Thank you for understanding all of these extra hoops to jump through! It is a time consuming, incredibly large change for us also, but we are following official CDC recommendations for the health of us all. Please give us a call if you have any concerns with the above, we are always happy to listen. Your family’s health has been and will continue to be our top priority.

 

Please feel free to call us if you have additional questions.